You will require this information when you would like to create a blog an FAQ section, and populate it with FAQ items.
...
| Info |
|---|
Note: Don't forget that if you are creating this section in the root of your website, and do not want it to show on the main horizontal navigation of your website, that you should go to the 'Settings' tab when creating the section and check the box next to 'Exclude from the navigation'. You will then need to access the new section that you have created, through the folder contents at the root of your website. |
...
- Navigate to your FAQ section (make sure that you are logged in, and that you have the appropriate editing privileges).
- Using the 'Add new' dropdown menu on the edit bar, select 'FAQ item'
- You will be taken to a page with two tabs. On the first tab 'Default' you will see seven fields:
- 'Question'
- This field is for writing the question in, this essentially acts as the title for the FAQ item.
- 'Short answer'
- This field is for a short answer that will be displayed only in search results, content listings, and on the individual FAQ page. This will not chow in the accordion view.
- 'Answer'
- This field is for the full answer to the FAQ. This will be shown on the individual FAQ item page, as well as in the accordion view.
- 'Categories'
- This field is populated with the preprepared categories for the FAQ items. To create categories for your FAQ items, go to the 'Taxonomy' on your website and add a new tag list.
- 'Sortable name'
- This field is not required to be populated, as you will group FAQ's by category.
- 'Publishing date' and 'Expiration date'
The publication and expiration dates work as such:
When an item is past its expiration date, it's marked "expired" in red in its document byline when viewed.
An item whose publication date is before the current date doesn't get extra text in its byline.
In both cases, the item is "unpublished", which is not to be confused with a workflow state.
It merely means the item doesn't show up in listings and searches.
These listings include folder listings.
However, the owner of the item will keep seeing it, which is handy because you like to know what you have lying around in your site.
Expired items in a folder are marked as such when viewing the folder_contents.
There's no quick way of seeing if items in a folder listing are not yet published.
When you set an unpublished item as the default view for a folder, that item will be shown.
Unpublishing an item doesn't have any effect for admins. They will always see unpublished items in their listings and searches.
Giving another regular users rights ("can add", can edit", "can review") on the item doesn't make it any less unpublished for those users.
A practical way for a non-admin user to access an unpublished item is directly through its URL.
- 'Question'
- On the second tab 'Settings' you will see one field:
- 'Exclude from the navigation'
- If the checkbox for this field is ticked, the FAQ item will not show in the navigation anywhere, but it will still be searchable.
- 'Exclude from the navigation'
Once you have made all of your changes, click the 'Save' button at the bottom of the page.
Info Don't forget to publish the FAQ when you have completed it,s o that all of your website visitors can see it.
...