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  1. Provide us with your chosen email address from which you would like all emails to be sent, e.g. name@example.com

  2. We will send an authorisation request to your chosen email address so please ensure you have access to the inbox for that address

  3. Action the authorisation request from the email inbox

  4. We will generate and share with you a set of DNS records for you to create for your chosen address. This step is to enable DKIM for signing of emails because DKIM authentication can only be set at the domain level.

  5. Optionally it [OPTIONAL] By default the MAIL FROM domain will be a subdomain of amazonses.com. It is possible to set up a custom MAIL FROM domain, e.g. mail.example.com, to be used instead of a the default - a subdomain of amazonses. com. Exactly one MX record will have to be published to the DNS server of the MAIL FROM domain .Optionaly it is possible to publish a SPF record, to set the custom MAIL FROM domain.

  6. [OPTIONAL] Publish an SPF record containing include:amazonses.com, for the custom domain.

Note

We strongly recommend you arrange to enter the DNS records in step 4, set up a MAIL FROM domain in step 5, and create a SPF record in step 6 - to ensure emails sent from Kaizen are not inadvertently marked as spam by recipient email clients or servers. Without these steps we cannot make the messages DMARC compliant.

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