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This section describes known issues of the Practique application which were either known by the time respective version has been released or has been reported by the QA team or customers hitting issues during live scenarios. Each of the know issues is documented here with corresponding version numbers it is affecting.
Current Known Issues
OSCE - Marksheet is blank and without resources
All app versions
After selecting a candidate the marksheet screnn appears but without any questions or resources. The submit button is blank.
This issue is currently under investigation.
For app version 6.0 and greater, the workaround is to reset the exam data in the app. To do this, select "Administrator settings" under the application information menu - the 
in the bottom right-hand corner of the start screen. You may need to scroll down to see it. The password is the iPad admin password that you should have received when you first got your enrollment details. Please contact the Service Desk if you don't have this password. If there are no "Pending Messages" please select "Reset exam data". This will force the app to clear out the old local data storage and re-build itself from the backend. The app should work then.
For older app versions restarting the device, not just the Practique app, should clear the issue. If not, the app should be removed and re-installed.
KI-PRAC-IOS-9: Written - Question content may disappear, get obscured or is presented incomplete to the Candidate
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