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After selecting a candidate the marksheet screnn screen appears but without any questions or resources. The submit button is blank.

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For app version 6.0 and greater, the workaround is to reset the exam data in the app. To do this, select "Administrator settings" under the application information menu - the in the bottom right-hand corner of the start screen. You may need to scroll down to see it. The password is the iPad admin password that you should have received when you first got your enrollment details. Please contact the Service Desk if you don't have this password. If there are no "Pending Messages" please select "Reset exam data". This will force the app to clear out the old local data storage and re-build itself from the backend. The app should work then.

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