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Kaizen supports both local and single sign on credentials for users. |
Adding a login credential whilst creating a new user
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If we have integrated with your CRM then creating a new user in Kaizen can automatically create a corresponding new user record within your CRM
If there is no integration then the user is always only created within Kaizen. You will need to ensure that the unique SSO ID used by this user to login to your SSO is specified in the SSO ID field. This enables that user to login through your SSO and reach the correct Kaizen account. Please note only users with the organisation admin role have the ability to create an SSO login credential.
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The SSO ID of a user is not always the same as the username that they use to login to your SSO |
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